3.3.8 Redundant entry
Sufficient
Any technology that supports user input.
The objective of this technique is to provide information that was previously provided by the user or by the system, rather than requiring the user to remember and re-enter the information from a previous step. This improves success for individuals with cognitive and learning disabilities and memory impairments.
An ecommerce site provides a checkbox that triggers the shipping address to be pre-populated based on the billing address the user had entered in a previous step.
During a two-step process for setting up a business, the first step provides a business identification number after the user enters a name, and address. The second step requires creating a user profile. The business identification number, name and address are prepopulated.
During a two-step process for setting up a business, the first step provides a business identification number after the user enters a name and address. The second step requires creating a user profile. The interface allows the user to select the business they just set up with all associated information.
For each input in a process that requires information to be entered: