User journeys describe at a high level of detail exactly what steps different users take to complete a specific task within a system, application or website. This technique shows the current (as-is) user workflow, and reveals areas of improvement for the to-be workflow.
Example 1
journey
title My working day
section Go to work
Make tea: 5: Me
Go upstairs: 3: Me
Do work: 1: Me, Cat
section Go home
Go downstairs: 5: Me
Sit down: 5: Me